Complaints and returns.
At DROPDUNYA , your satisfaction is our top priority. Every product is carefully inspected to ensure the highest quality. Should you ever be dissatisfied or discover a defect, we are always happy to assist you.
How can I return my order?
Returning an item is a straightforward process. To initiate a return, simply send us an email to Dropdunya@gmail.com and explain the reason for returning the item. It would be helpful if you could also attach pictures of the item . This will allow us to resolve the matter quickly and smoothly.
How long does a refund take?
Once we receive and inspect your return, we will personally send you an email. This notification will inform you of the receipt of your return and our decision regarding your refund.
If your refund is approved, we guarantee a quick processing. You can rest assured that the credit will be applied to the original payment method within a maximum of 3-10 business days .
If you have any further questions, please feel free to contact us.