FAQs and contact
Frequently Asked Questions (FAQ)
1. What payment methods do you offer?
We offer secure and reliable payment methods, including:
- Visa, Mastercard, American Express, Maestro
- Klarna, PayPal, Apple Pay, Google Pay, EPS, UnionPay
Simply choose the method that suits you best during checkout.
2. How long does shipping take?
We ship with DHL . Delivery usually takes 3–5 business days .
3. Can I track my order?
Yes! Once your package has been shipped, you will receive an email with the DHL tracking number .
4. How do I contact customer service?
You can contact us at any time via the contact form on our website (under “Contact”) or directly by email to [ Dropdunya@gmail.com ] .
5. How do the sizes fit?
Our clothing has a wider cut . You'll find a size chart on each product page.
6. Where are the products manufactured?
Our products are produced in Turkey and finished in Bavaria .
7. How does the return process work?
You can return items within 14 days of receipt. We place great importance on a simple and fair return process .